Effective Date: March 4, 2026
Welcome to Micromachines Store (“we,” “us,” or “our”). We operate the website micromachinesstore.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and purchase our products. We are committed to protecting your privacy and ensuring transparency in our data practices.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
What Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect personally identifiable information including your name, email address, mailing address, phone number, and payment card information. This information is necessary to process your orders, communicate with you about your purchases, and provide customer support.
Transaction Information: We collect details about the products you purchase, transaction amounts, order history, and shipping preferences. This information helps us fulfill your orders accurately and improve our product offerings based on customer preferences.
Technical Information: We automatically collect certain information about your device and how you interact with our Site, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and click-through data. This information helps us understand how visitors use our Site and identify areas for improvement.
Communication Data: When you contact our customer service team or communicate with us through email, chat, or phone, we retain records of these communications to provide better support and resolve any issues you may experience.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. These technologies help us remember your settings, analyze Site traffic, and personalize your shopping experience.
Use of Information
We use the collected information for various legitimate business purposes:
We process your orders and deliver the micromachines and related products you purchase from us. Your personal and payment information enables us to complete transactions, arrange shipping, and provide order confirmations and updates.
We communicate with you about your account, orders, and our products and services. This includes sending order confirmations, shipping notifications, customer service responses, and important updates about our Site or policies.
We improve and optimize our Site and services based on how customers use them. By analyzing browsing patterns and purchase behavior, we can enhance product selections, improve navigation, and create a better overall shopping experience.
We personalize your experience by recommending products based on your browsing and purchase history. We may also customize content and advertisements to match your interests and preferences.
We detect, prevent, and address technical issues, fraud, and security threats. Monitoring Site activity helps us identify suspicious behavior and protect both our business and our customers from fraudulent transactions.
We comply with legal obligations and respond to law enforcement requests when required by applicable laws and regulations.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
Service Providers: We share information with trusted third-party service providers who assist us in operating our Site, conducting our business, and serving our customers. These providers include payment processors, shipping companies, email service providers, web hosting services, and analytics platforms. All service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Payment Processing: When you make a purchase, your payment information is transmitted directly to our payment processor through secure, encrypted connections. We do not store complete credit card information on our servers.
Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our Site policies, protect our or others’ rights, property, or safety, or respond to court orders, legal processes, or government requests.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity as part of the transaction.
Aggregate Data: We may share aggregated, non-personally identifiable information about our customers with partners, advertisers, and other third parties for marketing, advertising, or analytical purposes.
Cookie Usage
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our Site.
Essential Cookies: These cookies are necessary for the Site to function properly. They enable core functionality such as shopping cart operations, secure login, and payment processing.
Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most frequently and error messages received. This data helps us improve Site performance and user experience.
Functionality Cookies: These cookies remember your preferences and choices, such as language settings, location, and customized features, to provide a more personalized experience.
Advertising Cookies: We and our advertising partners may use cookies to deliver targeted advertisements based on your interests and browsing behavior both on and off our Site.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our Site and may affect your shopping experience.
External Links
Our Site may contain links to third-party websites, including social media platforms, partner sites, and manufacturers’ pages. We are not responsible for the privacy practices or content of these external sites. When you click on third-party links, you leave our Site and are subject to the privacy policies of those websites. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect, use, and protect your information.
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
We use Secure Socket Layer (SSL) encryption technology to protect sensitive information transmitted between your browser and our servers. All payment transactions are processed through encrypted, secure payment gateways that comply with Payment Card Industry Data Security Standards (PCI DSS).
We restrict access to personal information to employees, contractors, and service providers who need the information to perform their job functions. All personnel with access to personal data are trained in privacy and security practices and bound by confidentiality obligations.
We regularly monitor our systems for potential vulnerabilities and attacks, conduct security audits, and update our security protocols to address emerging threats.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized access to your account.
User Rights and Choices
You have certain rights regarding your personal information:
Access and Correction: You can access and update your account information at any time by logging into your account or contacting our customer service team. We will correct any inaccurate information promptly.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You can request deletion of your personal information, subject to certain legal exceptions. We may retain certain information as required by law or for legitimate business purposes.
Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or updating your communication preferences in your account settings. Even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.
Do Not Track: Some browsers include a Do Not Track (DNT) feature. Our Site does not currently respond to DNT signals, but you can control tracking through cookie settings and opt-out mechanisms.
To exercise any of these rights, please contact us using the information provided in the Privacy Questions section below.
Protection of Minors
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on our Site. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
CCPA Compliance
For California residents, the California Consumer Privacy Act (CCPA) provides additional privacy rights:
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected, the sources from which we collected it, our business purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information as defined by the CCPA.
Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request, please contact us using the information in the Privacy Questions section. We will verify your identity before processing your request and respond within the timeframes required by law.
GDPR Compliance
For residents of the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides comprehensive data protection rights:
Legal Basis: We process your personal information based on one or more of the following legal grounds: performance of a contract with you, compliance with legal obligations, protection of legitimate interests, or your consent.
Data Subject Rights: Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and port your data. You also have the right to withdraw consent and lodge a complaint with a supervisory authority.
International Transfers: If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
Data Protection Officer: For GDPR-related inquiries, you may contact our data protection representative using the contact information provided below.
How Long We Keep Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account information is retained for the duration of your active account and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain account data for seven years after account closure.
Transaction records and order history are maintained for accounting, tax, and legal compliance purposes, generally for seven to ten years depending on applicable regulations.
Marketing data is retained until you unsubscribe from our communications or request deletion, after which we maintain suppression lists to honor your opt-out preferences.
Technical and analytics data may be aggregated and anonymized for long-term analysis and improvement of our services.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this Privacy Policy and, if required by law, provide additional notice through email or a prominent notice on our Site.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our Site after any changes indicates your acceptance of the updated Privacy Policy.
Privacy Questions
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Micromachines Store
Email: privacy@micromachinesstore.com
Mailing Address: [2429 North Burdick Street Kalamazoo, MI 49007 United States]
Phone: [+209-848-8760]